Returns & Exchanges

At Aroeve, we want you to be completely satisfied with your home environment products; if you are not happy with your purchase, you may return it within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA).

• 2.
  Prepare the Package

  Securely pack the item in its original packaging, ensuring all filters, power cables, and manuals are included to qualify for a full refund.

• 3.
  Ship the Item

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned unit, we will process your refund to the original payment method within 5-7 business days.